Frequently Asked Questions
Can I start with a small order?
Yes. We support small-batch custom orders for testing, new product launches, and artist merch collections.
Do you provide templates?
Yes. We can provide PSD or AI templates for supported products to help you place your artwork correctly.
Can I see a mockup or sample first?
Yes. We can provide mockup previews before production. Sample photos or videos can also be confirmed before shipping.
How do you protect my artwork?
We keep customer artwork confidential and only use your designs for your approved custom order production.
How long does production and shipping take?
Production time depends on product type, quantity, and order complexity. Shipping time depends on your destination and shipping method.
Can I order multiple products from one design?
Yes. One artwork can be used across acrylic products, bags, apparel, pillows, mouse pads, towels, and more.
Do you ship worldwide?
Yes. We support worldwide shipping and can recommend suitable delivery options based on your country and order size.
What file format do you accept?
We recommend high-resolution PSD, AI, PNG, PDF, or JPG files. Transparent PNG or layered design files are preferred.
Still have questions?
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